Locked out of a HONOR or Huawei
These use their own ID instead of Google's, and newer Huawei phones have no Google services at all.
5 min read · Intermediate
Huawei and HONOR are the exception to almost everything else on this site. Newer models ship without Google services, so Google account recovery is irrelevant — the blocker is the Huawei ID or HONOR ID, and only that vendor can help.
Why these are different
Since Huawei lost access to Google services, newer Huawei phones run without Google Mobile Services. HONOR, once part of Huawei, was sold off and now ships Google services again on most models — but keeps its own HONOR ID.
So the account that locks the device is the vendor's, not Google's. Recovering a Google Account will not help on a recent Huawei.
The route
- Identify which ID the setup screen is asking for — Huawei ID or HONOR ID.
- Recover it on that vendor's own account site, using the registered phone number or email.
- Check the vendor's own cloud backup rather than Google's, since that is where the data will be.
- Sign in at setup with the recovered ID.
Before buying one secondhand
Confirm the vendor ID is signed out and that setup completes fully. Also check whether the model has Google services, if you need them — many buyers only discover this afterwards.
Phones this covers
Stuck on your specific phone?
Ask on the community board — real people, owner-to-owner.