You are locked out. Is any backup still possible?
Sometimes. It depends on whether the cloud was already doing the work.
By the Get Into Phone editorial team · Updated 4 Nov 2026 · How these guides are made
You are locked out. Is any backup still possible?
Sometimes. It depends on whether the cloud was already doing the work.
If the phone is locked, you generally cannot start a new local backup. You can still check what already exists.
On a computer you used with the phone, look for Finder / iTunes backups and their dates. On iCloud.com, look at Photos, Notes, and device backups. On Google, look at photos.google.com and the Android backup associated with the Gmail.
WhatsApp: if they never enabled a Google Drive or iCloud chat backup, those messages are on the handset. A reset will not negotiate.
Authenticator apps: if you still have a laptop session or printed backup codes, use them before you wipe. If you do not, that is a per-service recovery, not a phone trick.
When you know what you have, the erase is less frightening. When you do not, it is still sometimes the only official door.
Public how-to information, aggregated for your own device. We are not affiliated with any carrier or phone manufacturer. Do not use these guides on devices you do not own.