GIP / benchGet Into Phone

Motorola · Free guide · Verified 2026-09-12

Moto G Power (2024)

Official owner path for a locked Moto G Power (2024): remote wipe if the phone is online, recovery-mode reset if it is not, then sign back in with the original Google account. A reset will not lift FRP, a carrier lock, or a work profile.

  1. Step 01

    A lock screen is not the same as a Google lock

    For a Moto G Power (2024), forgetting the PIN, pattern, or password means an official erase. After that erase, Factory Reset Protection will ask for the Google account that was on the phone. Plan for both, not just the first.

  2. Step 02

    Try a remote wipe first if the phone is online

    Sign in to Google Find Hub from a browser. If the Moto G Power (2024) is listed and reachable, a remote factory reset is cleaner than hunting for recovery-mode timing. Confirm the device name so you do not wipe the wrong phone.

  3. Step 03

    Recovery-mode reset when the phone is offline

    Power off. Hold Power and Volume Down for Fastboot. Open Recovery, then use volume keys and the Power button to choose Wipe data / factory reset.

    Wipe data / factory reset erases the local storage. Photos not in Google Photos, WhatsApp not backed up, and downloads are gone.

  4. Step 04

    What to do on the Android Setup / FRP screen

    After reboot, the Moto G Power (2024) will ask for the previous Google account. That is Factory Reset Protection. Use the same Gmail and password. If you changed the password last week, wait a bit — some phones refuse a password that is too new.

  5. Step 05

    Samsung extra (skip if this is not a Galaxy)

    Not a Galaxy. Skip Samsung Find unless a previous owner registered one by mistake — that still requires their login.

  6. Step 06

    Carrier lock survives a reset

    A factory reset does not SIM-unlock a financed phone. If a new SIM says “not supported,” that is a carrier conversation with the IMEI, not a recovery-mode trick.

  7. Step 07

    eSIM and dual-SIM aftercare on this model

    Expect to add the line again. Keep the IMEI (dial *#06# from another phone’s notes, or the box). On Moto G Power (2024), dual-SIM layouts differ — one physical and one eSIM is common. The carrier still has to allow the device on their network.

After the reset

  • Sign in with the original Google account, then restore the backup you actually have.
  • Open Google Photos and Drive before you assume anything survived.
  • Reinstall the carrier app and add the eSIM or SIM.
  • Set a new screen lock you can write down somewhere boring and private.

Things that catch people

  • Moto G Power (2024) recovery menus change wording between Android versions. If you do not see Wipe data, you are in Fastboot, not recovery.
  • We do not publish passcode bypasses, FRP exploits, or Activation Lock “removal.” Those are not owner paths.
  • A used phone that asks for someone else’s account is not yours to reset around. Return it or get the seller to release it.

Official sources

Boot notes for this family: Power off. Hold Power and Volume Down for Fastboot. Open Recovery, then use volume keys and the Power button to choose Wipe data / factory reset.