United States
AT&T
AT&T unlocks devices that are paid off, not reported lost or stolen, and have a clean account history. They do this through the account, not a third-party code generator.
- Typical wait
- 2–7 business days once eligible
- Fee
- No extra unlock fee if the device is eligible
- Support
- 800-331-0500
Eligibility
- Device is fully paid (installment closed or prepaid window met).
- Account in good standing; the requester is the account holder.
- IMEI not on a lost/stolen or fraud list.
- Active AT&T service for the required period on that IMEI (often 60 days; prepaid brands differ).
Official path
Step 01
Gather the IMEI and account PIN
Dial *#06# if you can, or read the box. Have the account holder’s ID ready.
Step 02
Request from the account or by phone
Use myAT&T (Devices → unlock) or call 800-331-0500. An authorized user who is not the holder may be turned away.
Step 03
Wait for the over-the-air unlock
Most modern phones unlock silently. Insert the new SIM after AT&T confirms, then restart. A reset is not required and will not speed this up.