United States

AT&T

AT&T unlocks devices that are paid off, not reported lost or stolen, and have a clean account history. They do this through the account, not a third-party code generator.

Typical wait
2–7 business days once eligible
Fee
No extra unlock fee if the device is eligible
Support
800-331-0500

Eligibility

  • Device is fully paid (installment closed or prepaid window met).
  • Account in good standing; the requester is the account holder.
  • IMEI not on a lost/stolen or fraud list.
  • Active AT&T service for the required period on that IMEI (often 60 days; prepaid brands differ).

Official path

  1. Step 01

    Gather the IMEI and account PIN

    Dial *#06# if you can, or read the box. Have the account holder’s ID ready.

  2. Step 02

    Request from the account or by phone

    Use myAT&T (Devices → unlock) or call 800-331-0500. An authorized user who is not the holder may be turned away.

  3. Step 03

    Wait for the over-the-air unlock

    Most modern phones unlock silently. Insert the new SIM after AT&T confirms, then restart. A reset is not required and will not speed this up.

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